Some businesses are hesitant to choose desktop as a service (DaaS) solutions out of a misperception that they are less secure than virtual desktop infrastructure hosted on-site. In reality, DaaS providers may actually be better at addressing potential security and compliance issues. The key is making sure your company has defined its security requirements before shopping for DaaS providers, as some DaaS solutions may be better-suited for your company’s needs than others.
When evaluating DaaS options, looking at the providers’ security capabilities, integrity, confidentiality and availability can help your business make an informed decision.
Consider Security Capabilities
Cloud security can be stronger than on-premises systems security. Because cloud providers know they are at risk of hackers and other unwanted attacks, they have been proactive about putting strong security measures in place. In contrast, on-premises solutions are generally designed with just your company in mind. While this can make on-premises infrastructure more tailored to your needs, it also generally doesn’t establish any security walls or boundaries around different parts of your organization. Because cloud solutions are designed for multiple companies, it’s easy to isolate a particular division’s records if needed.
On-premises virtual desktop infrastructure (VDI) is another option, allowing your business to configure security and compliance requirements to meet company- or industry-specific needs. Your business’ security needs should be the foundation under your decision whether to adopt DaaS solutions.
Evaluate DaaS Providers’ Confidentiality, Integrity and Availability
It’s also critical to vet potential DaaS providers before moving forward with them. Consider whether the provider is trustworthy before jumping in.
Confidentiality is key too; ask how the provider isolates one clients’ information from other clients, and from the provider itself. This isolation is important because if a hacker breaks into the system and compromises one client’s (or the provider’s) active directory, having confidentiality protections in place can limit access to the other companies’ active directories. With on-premises directories, a hacker who gains access to the company’s unified directory will generally have complete administrative access.
Evaluating providers’ availability should also be a part of your decision-making process. DaaS service is always at risk of interruption because of internet connection issues. Of course, DaaS can also allow employees to work from remote locations with stronger and more reliable internet connections. If other tenants share the same infrastructure, their usage can affect your company’s DaaS performance.
Due Diligence Can Help You Make a Decision about DaaS vs. On-Premises Desktop Infrastructure
As you can see, there are a number of factors any business should evaluate before making a decision to use an on-premises virtual desktop infrastructure or to go with a DaaS solution.
Norwell Technology Group can help your business identify its needs – and potential technology solutions designed to meet those needs. To learn more about DaaS, contact us today at (877) 277-9648, or complete our online contact form.