Haphazardly moving applications into the cloud may give you a short term ego boost, but it is hardly a long term strategy to improve your company operations. The move into the digital age is a cultural, holistic shift that must be applied in an organized way to increase the efficiency of your company.
Nothing about the organizational structure of your company should be sacred during a move forward, including longstanding roles and hierarchy. Fundamentally, the change into the digital age requires a change into flexible, real time adaptation of a business-centric approach. If your legacy management or executive class is fighting you on this point, no amount of digital tech is going to improve your operations.
Starting at the Top
Many organizations are completely replacing the CIO motif with a Chief Innovation Technology Officer, or CITO. This is more than an extra letter in your IT executive structure; it brings the notion of adaptive technology, agile development and continuous improvement into the forefront of your vision. Innovation becomes a quantifiable deliverable rather than a nebulous, vague idea.
The goals for the CITO position are also slightly changed: 1. Tech execs are now responsible for company culture; 2. IT becomes a primary arbiter of policies that advance the needs of the entire company; and 3. adaptive technology is addressed in a timely fashion, integrated into a holistic, interdepartmental infrastructure.
It may be advantageous to merge the IT department into Line of Business units with a goal of developing Business Integrated DevOps teams, teams that will be able to integrate and collaborate more efficiently within the DevOps framework. Imagine being able to move forward holistically without friction from any department specialist holding to ideological blinders. This structure is actually par for the course, and no longer a luxury.
If your organizational structure includes a Chief Information Security Officer or a Chief Privacy Officer, the role may be better structured if rolled into Quality Assurance and a more synergetic partnership with other aspects of product and process optimization. The CISO/CPO role is quite important because of the technical proficiency assumed within it, and even the more holistic new role should be given a relatively high positioning in your new infrastructure.
In general, your business must take steps to integrate process with innovation. Continuous improvement principles that involve fully embracing innovation and accelerated execution will naturally lead to a team more focused around results. The governance model of each company will look slightly different depending on industry standard and personality types; however, the overarching theme should be that this layer of governance organize the improved, flexibly distributed model to a higher efficiency, giving consistent and relevant feedback to it without fail.
A True Enterprise Digital Transformation Process
The changes your business requires will not happen overnight. However, if you begin taking steps to improve your company’s response to innovation, agile development and rapid deployment today, you are off to a great start. The core takeaway is to consider a top down approach, fundamentally soldering important process and tech functions to each other so that your integrated vision flows down naturally from the executive and management class into the daily actions of your employees.