Cloud computing has brought about a number of changes in Information Technology paradigms, but one area that has historically remained aloof is the desktop. This is now changing with Desktop as a Service and the ongoing and ever-growing demand for employees to have remote access to corporate computing resources. With growing acceptance of Bring Your Own Device (BYOD) programs for an increasingly mobile workforce, Desktop as a Service may be the perfect solution to maintain security and integrity of corporate resources while providing the flexibility and availability required by end users and keeping administrative overhead under control.

What exactly is Desktop as a Service?

In a nutshell, it is a Cloud solution that moves the computer desktop from a physical device to a virtualized device that is then presented to the end user via a remote access interface such as a web browser. Instead of a physical desktop or laptop computer connected to the corporate network, either on premise or via Virtual Private Networking, any device can be used to access data and applications housed in a secure data center through a virtual desktop.

Benefits of Desktop as a Service

Some of the key benefits of Desktop as a Service deal with infrastructure management, the end user experience and administrative overhead.

  • From the infrastructure perspective, your Desktop as a Service provider will typically handle the back end responsibilities including data storage, backups, security patching and application upgrades. This means repetitive tasks like installing security patches and upgrading common software do not have to be done over and over on every individual system used by end users, but rather against the virtual desktop image which is then replicated across the environment. Reduced effort and increased security is a great combination!
  • The end user experience benefits primarily from the fact that users can access their desktop from virtually any device. Gone are the days that a critical resource is out of service because their PC crashed! Yet for personal acceptance, users still have the ability to customize their desktop layout. Based on roles and permissions, content and application access can be controlled as well. Also, your data remains securely stored behind firewalls and not on the end user device where a lost or stolen laptop historically resulted in compromised customer data.
  • From an administrative perspective Desktop as a Service can be easier to manage than traditional desktop computers. Administrators have the opportunity to manage all the desktop images from a secure portal where they can quickly and easily perform all functions necessary for managing users such as adding or deleting accounts, applying security profiles and even generating centralized compliance reports for management.

Critical Considerations

Critical to a successful deployment of Desktop as a Service is to work with a provider like Norwell Technology Group who has the both the skills and the technical resources to provide a powerful and resilient virtualization environment. With a virtualization platform that is easy to deploy and manage, Norwell Technology Group’s Desktop as a Service offering is an enterprise-class solution that provides an alternative to traditional end user computer deployment and management.

Enabling secure support for BYOD, improving security through centralized patching, keeping corporate data in the data center and reducing administrative overhead of managing end user computers, Desktop as a Service has a lot to offer businesses of all sizes.

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